Customer Service
By:Andrew Sturdy,Irena Grugulis,Hugh Willmott
Published on 2001-03-29 by Macmillan International Higher Education
Customer service is at the centre of many recent changes in work and organisations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally. A provocative and insightful work aimed at students of organisations and management as well as thoughtful practitioners.
This Book was ranked at 5 by Google Books for keyword labour market 1991 edn.
Book ID of Customer Service's Books is v-onBQAAQBAJ, Book which was written byAndrew Sturdy,Irena Grugulis,Hugh Willmotthave ETAG "UgkK/S6G/g8"
Book which was published by Macmillan International Higher Education since 2001-03-29 have ISBNs, ISBN 13 Code is 9781137129529 and ISBN 10 Code is 1137129522
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Book which have "240 Pages" is Printed at BOOK under CategoryBusiness and Economics
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