Introduction to ITIL
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Published on 2005 by The Stationery Office
This publication covers all aspects of the Information Technology Infrastructure Library (ITIL) systematic approach to IT service management, based on best practice standards drawn from the IT service industry. It covers a broad range of service support and delivery issues relating to quality and organisational aspects, policy and process management, managing change, service desk issues and service level management, financial management for IT services, capacity and continuity management, and information security issues.
This Book was ranked at 29 by Google Books for keyword foundation course.
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Book which was published by The Stationery Office since 2005 have ISBNs, ISBN 13 Code is 9780113309733 and ISBN 10 Code is 0113309732
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Book which have "242 Pages" is Printed at BOOK under CategoryBusiness and Economics
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